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FAQ

  • Q. Is reimbursement under private health insurance available?

    A. The MD Line Cream, classified as a medical device cream, may be eligible for reimbursement when prescribed by a hospital or clinic as a treatment material for skin conditions.
    Reimbursement eligibility may vary depending on the terms and conditions of your individual private health insurance policy.
  • Q. What is the difference between Terra Barrier Cream and Terra Barrier Cream MD?

    A. Terra Barrier Cream (cosmetic) and Terra Barrier Cream MD (medical device) maintain nearly equivalent levels of key ingredients and core functionality.
    Terra Barrier Cream MD is manufactured and distributed under a certified medical device production and quality management system (KGMP). As a medical device, Terra Barrier Cream MD is available by prescription through hospitals and clinics.
    When prescribed for the treatment of skin conditions, it may be eligible for private health insurance reimbursement.
  • Q. Can babies or pregnant women use the products?

    A. BTTERA products are suitable for all age groups, from infants to the elderly.
    For infants aged 0–36 months, Terra Baby Cream and Terra Baby Cream MD are specially formulated products. Among pediatric medical device creams in Korea, Terra Baby Cream MD is certified as a dedicated medical device cream for children.

    BTTERA products are also safe for use during pregnancy.
    They are formulated without parabens, artificial fragrances, artificial colorants, benzyl alcohol, triethanolamine, phenoxyethanol, or BHT, and have completed low-irritation testing (Irritation Index: 0.00).
  • Q. Can hospital-exclusive products (Terra Barrier Cream MD) be purchased online?

    A. Hospital-exclusive products are available only after professional consultation and prescription through hospitals or clinics.
    Online purchase through shopping malls is not available.
    Please visit the [BUYING GUIDE] section on our website to locate nearby hospitals or clinics and consult with a medical professional before purchase.
  • Q. Where can I purchase BTTERA products?

    A. Hospital-exclusive cosmetic lines and derma-beauty products are available through our official website and Kakao Store.
    For medical device (MD) products, please refer to the [BUYING GUIDE] section on our website for authorized purchasing locations.
    For further assistance, please contact BTBIO Therapeutics Customer Service at +82-80-858-4866.